Blue Ribbon A Brick Paver Specialist, LLC

They worked quickly and efficiently and the product was beautiful

The secretary was really nice and they did a really good job I'm glad with this project completed. Thank you for your help.

Project almost complete. They are doing a beautiful job and are hard workers, large project and it's been 1 1/2 weeks and almost finished.

I felt pressured/rushed into signing a contract. I had asked for an estimate, and when the gentleman showed up, he wrote out a contract instead of an estimate. The pricing for the removal of 3 concrete and rock steps, installation of 5 brick steps and 2 handrails was ridiculously high but I wasnâ t given a chance to shop around. The contract didnâ t break down material costs, labor costs or taxes. It was a quick installation of the steps but shoddy work. The bottom step fell apart within the 1st week, causing my 83 yr old stepdad to fall. This company subcontracted for my handrails. There was a complete lack of communication between this company and the rail company. It took over 6 weeks to complete this simple job. . The railings were installed after 4 weeks. While it literally took all day to install the rails, they did turn out quite nice. Also, I was promised replacement bricks in case of chips or breaks in the future and still havenâ t received those. All things considered, I donâ t think I would recommend this company.

Commennts are not necessary. They are still working on our project

Over priced estimate for work done. Over charged down payment for normal 35 percent noted on estimate paperwork. Ask for samples of previous work done before considering. Owner (?) estimater did accept the payment for work done as total, stated the workers were trying to save me money. Probably charged 1 1/2 times value of work actually competed.

I have yet to receive the final itemized bill. The seal that was applied half looks good the other half looks like there was no coating applied.

When Blue Ribbon installed my turf they offered a lifetime warranty. Phil (the owner) recommended and he reassured me that the turf he was recommending is what he would use in his own yard and he would warrant against the turf showing any wear or laying flat. In less then a year the turf started to show wear and frayed and was laying flat, it also looked like it had melted in places. The turf does not get a lot of traffic since I live alone with my two Scottie dogs and I am here only part time. I contacted the owner, Phil, in April 2021 via text and left a message on his phone and many more after that date, I did finally get a call back from Phil in November 2021 and he came to my home to look at the turf and he indicated that the turf was defective and he would schedule a replacement. As of today January 17th 2022 I have never heard back from Phil after calling and texting him numerous times reiterating I was dissatisfied with him and Blue Ribbon. Since I have not heard back from Phil I will be taking additional action. Phil promotes a life time warranty and service when he is at your home selling you his product and urges you to sign and make a down payment before he leaves because his price is only good the day of his visit. That being said please beware before signing anything with Phil. Since I am new to the area moving from Washington I wish I would have talked with my neighbors here in the Highlands before signing with Phil due to their frustrations with Blue Ribbon and Phil.

Q